The City's Policy
In accordance with the requirements of the Americans with Disabilities Act (ADA), the City of Pleasant Hill does not discriminate against qualified individuals with disabilities in its services, programs or activities. (However, the City may not be able to take action that would fundamentally alter the nature of its services, programs or activities, or that would impose an undue financial or administrative burden.) The City's ADA Self-Evaluation and Transition Plan is available here.
Requests for Accommodation
The City will, upon request, provide appropriate aids and services for qualified individuals with disabilities so they can participate in any city meeting or program. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service or activity of the City, should contact the ADA Coordinator (see below) as soon as possible but no later than two full working days before the scheduled event.
Individuals with disabilities may file a request for accommodation with the ADA Coordinator in regard to a specific city program, service or activity, or for a facility which is owned or operated by the City.
- Request for ADA Accommodation Form and Procedure (PDF Document)
- Request for ADA Accommodation Procedure (Word Document)
- Request for ADA Accommodation Form (Word Document)
- Application and procedures for Request for Reasonable Accommodation in land use and zoning requirements. (PHMC Chapter 18.112.)
The ADA Coordinator for the City of Pleasant Hill is:
- Danielle Navarro, Prinicipal Management Analyst/City Clerk
100 Gregory Lane
Pleasant Hill, CA 94523
- Ph: (925) 671-5221
Fx: (925) 680-0294
The Grievance Procedure may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities or programs by the City of Pleasant Hill.
- Grievance Procedure and Form (PDF Document)
- Grievance Procedure (Word Document)
- Grievance Form (Word Document)
Accessibility Design Guidelines
Our website has been designed with the following accessibility guidelines in mind:
- The standard font used throughout the site has been chosen to be easily legible.
- Wherever possible, we use live text instead of graphics to reduce the download time of pages and increase your control.
- No information is exclusively conveyed using color. This doesn't mean that colors are not used to organize information; instead it means there are also other, non-color dependent ways of doing this.
- All images and hyperlinks, where appropriate, have an alternative text attribute. This means when an image or hyperlink is conveying important information its content is described with an alternative text.
- We have attempted specifically to comply with Section 508 referring to website accessibility standards.
Internet Browser Accessibility
Many popular browsers contain built-in accessibility tools.
- Internet Explorer Accessibility Information
- Firefox Accessibility Information
- Safari Accessibility Information
- Google Chrome Accessibility Information
- To download this program for free, visit the Adobe website.
- To read PDF documents with a screen reader please link to the Access Adobe website which provides useful tools and resources.